https://www.jacksoflondon.co.uk

JACKS STORY

ROLL BACK THE YEAR

See where it all began and why we believe Jacks is number one

Jacks Turns 25!

We’ve hit the big 25 year mark this year and to help celebrate we are going into partnership with American Crew on a brand-new London training academy! This year also saw us take runner up status in the American Crew All Star Challenge, sail through to the L’Oreal Colour Trophy Grand Final as well as taking the big win for Male Grooming Salon of the year at the Salon Business Awards. We’ve announced a year long charity partnership to support Prostate Cancer and our 25 year special edition Jacks Look Book will also launch this year, so keep your eyes peeled for it in all our stores!

A Big Year for Jacks

A big year for Jacks! After being nominated for 10 different awards, from Male Grooming Specialist to Men’s Hairdresser of the year and Best New Hair product, we finally took home the big one, winning Male Grooming Salon of the year at the British Hairdressing Business Awards 2017! In 2017 we have also teamed up with cool surfer style clothing brand Rittz and added 3 new stores to the Jacks family – Clapham Junction, Richmond and Camberley.

A Big Year for Partnerships

Jacks of London opened its doors in Hampshire this year with a new store in the heart of Southampton. We also teamed up with clothing brands The Idleman and Twinzz on different projects as well as launching our big Euros Campaign fronted up by our exciting new brand ambassador England Goalie, Jack Butland. We also became the official barbers for The Aegon Championships at the Queens Club London.

20 Years of Jacks

A milestone year for Jacks, with celebrations taking place for our 20th year in business.  To mark the occasion, we entered into an exciting new partnership with England and Stoke goalkeeper Jack Butland as well as launching our very own range of haircare products ‘The True Gent’ Range.

Lazy Jacks

To add to our customer offering, this Summer we stocked our fridges full of Lazy Jacks Cider launching a new partnership with this cool drinks brand. A big hit with our customers!

Service Expansion

After talking to our clients it was time to update our offering and launch a range of new Jacks Shave and Skin Services across all our stores – the Jacks D-TOX service, Express Shave and Eyebrow Threading.

Jacks Does the MOBO’s

Invited to schmooze with the muso’s Jacks talked all things male grooming, sharing a range of their products with the likes of Boyz to Men and Rizzle Kicks and Jessie J and Emeli Sande popped along for a chat too.

Getting Digital

The Jacks website was this year’s big project. Continuing to grow the brand meant creating a stronger digital presence.

Awards Recognition

A year of nominations for Jacks – Finalists at the AIPP Photography awards, nominated for Men’s Hairdresser of the Year at the British Hairdressing Awards, and Regional Finalists at the L’Oreal Colour Trophy, Men’s Image Award Category.

Jacks Opens Store Number 3!

This year saw us open our third Jacks of London store in Guildford Town Centre and in the same year we were nominated for Men’s Hairdresser of the Year at the British Hairdressing Awards.

Jacks Launch In Store Magazine

An exciting new project for Jacks in 2005 with the launch of our very own Jacks magazine – Evolve!

Jacks Franchise Journey Began

Our second Jacks of London store opened up this year in the heart of Kingston upon Thames, with a brand new franchisee at the helm.

Jacks is Born!

Building on the success of razors this was the year of the big re-brand! The Wimbledon store was closed for 2 weeks while a full refurbishment process took place. The brand was re-launched and Jacks of London ‘The Original Modern Barber’ was born. Exciting times!

Sue Whitehead

Sue Whitehead, founder of Jacks of London, saw a gap in the male grooming market and launched a unique barbershop experience called Razors in a residential area of Surrey. Sue had worked as a ladies hairdresser for many years and owned 2 successful salons. However, in 1994 Sue noticed a growing trend in the area of men’s grooming that she wanted to explore further. She had a clear idea of how her barbershops would look: classic with a mix of contemporary, big stores creating a relaxed and comfortable feel for the male only clientele.

THE JACKS
EXPERIENCE

MEDIA ZONE

Jump on one of our PS4’s while you wait, surf the web or tune into the latest live sports coverage on our choice of screens.

SOUNDJACK

Download the App and take control of the music in store. With a whole host of the latest playlists to choose from, at Jacks we give you the chance to be the DJ while you wait.

FREE DRINKS BAR

All our customers are welcome to help themselves to a selection of fresh coffee or cold beers from our complimentary drinks bar.

CHILL ZONE

Relax on our leather chesterfield sofas while you wait. Browse our selection of the latest magazines and style guides or plug into our free WiFi. Low on battery, use our easy USB phone charging sockets to top up your juice.

EXPLORE JACKS' OWN <span>THE TRUE GENT RANGE</span>

EXPLORE JACKS' OWN THE TRUE GENT RANGE

JACKS END 2018 ON A HIGH

Its been another busy year for our Jacks teams this year and with 2018 drawing to a close we thought we’d take a bit of time to reflect on some of our most memorable and proudest moments…..

SALON INTERNATIONAL 2018

Last Sunday saw the Jacks of London Creative Team take to the HJ Men's stage at Salon International. We had Vivienne from Kingston, Sammy from Southampton and Kieran and Paul from Clapham Junction stores.

KEEPING IT LOCAL – #1 CLAPHAM

I’m not a coffee drinker – nipping out to a local café for a shot of caffeine is just not my thing. But sometimes it’s nice on a rare quiet moment to slip out of the Jacks store on St John’s Rd and head to a place where they know your name...

JACKS
SOCIAL

Jacks Newsletter

T's & C's

Our Returns Policy

We will only accept returns if the goods are unopened, unused and are in a resalable condition. By this we mean that all packaging and or cellophane wrapping and tamper resistant seals must be intact.

If this is not the case then the item cannot be returned. If the goods are faulty or damaged please contact us on [email protected] or 01428 717479 and we will advise you on the next step.

Customers would bear the full cost of returning the goods. Any damaged or defective items would be replaced without charge and the cost of return postage refunded. Please keep proof of postage. Jacks of London will replace any faulty items with the same product, however if the product is no longer available, will refund the original card used to make the purchase. Our returns policy is valid for 28 days from receipt of goods.

Credit card refunds would be to the card used for the original purchase. Allow at least 2 billing cycles for your credit to appear on your card statement.

Please wrap your return products in the same packaging in which you received it and enclose a brief explanatory note including your name, order no and reason for return. Return to: Returns Department, Jacks of London, Derwen, Star Hill, Churt, GU10 2HS United Kingdom

Shipping policy

We will dispatch your order on the day of receipt if we receive your order before our 2pm cut off time on weekdays, and if we have the order in stock. Weekend orders will ship on the following Monday unless it is a Bank Holiday.

If we do not have your order in stock, we will contact you by e-mail or telephone. We will inform you when we expect that part of the order to arrive and you will be given the opportunity to cancel that part of the order. Alternatively we may send your order in more than one package if some items are not in stock; however we will only charge you one postage fee.

Jacks of London uses Royal Mail as its shipping company. Please allow a total delivery time of 3-5 business days for UK addresses (although items are likely to arrive sooner) for all Royal Mail First Class packages.

For Next Day Delivery packages Jacks of London uses Royal Mail’s Next Day Service. Delivery is guaranteed next business day before 5:30PM. Your valid order must be with us before 2pm to guarantee dispatch on the day of your order.

At this time Jacks of London are only able to deliver to addresses within the UK and Ireland.

Getting in touch

If you have an issue with your order, a particular product, delivery or simply wish to get some advice on our product range then please get in touch with us in one of the following ways -

Post

Jacks of London
Derwen
Star Hill
Churt
Farnham
GU10 2HS

Email: [email protected]

Telephone: 01428 717 479

Our hours are 9am to 5pm

You can also visit our main Jacks of London website at www.jacksoflondon.co.uk which provides further information or our social media pages as per below -

Twitter - @jacksoflondonuk

Facebook - jacksoflondonbarbers

Instagram - jacksoflondonuk

Ingredients found in Head Strong Defining Paste

Aqua (Water), Ceteareth-25, Cetearyl Alcohol, PEG-7 Glyceryl Cocoate, Cetyl Alcohol, Cera Alba (Beeswax), Tapioca Starch, PEG-40 Hydrogenated Castor Oil, Pumice, Glyceryl Stearate, PEG-100 Stearate, VP/VA Copolymer, Glycerin, Lanolin, Phenoxyethanol, Benzyl Alcohol, PEG-12 Dimethicone, Parfum (Fragrance), PEG-12 Allyl Ether, PEG-12, Disodium EDTA, Dehydroacetic Acid, Polymethylsilsesquioxane, Limonene, Linalool, Citral, Citronellol, Galactoarabinan, CI 77499 (Iron Oxides).

Ingredients found in Hold Tight High Shine Pomade

Aqua (Water), Ceteareth-25, PEG-7 Glyceryl Cocoate, VP/VA Copolymer, PEG-40 Hydrogenated Castor Oil, PEG-12 Dimethicone, Phenoxyethanol, Benzyl Alcohol, PEG-12 Allyl Ether, Parfum (Fragrance), PEG-12, Disodium EDTA, Dehydroacetic Acid, Limonene, Linalool, Citral, Citronellol.

Ingredients found in Motion Hold Styling Cream

Aqua (Water), Ceteareth-25, PEG-7 Glyceryl Cocoate, Cetearyl Alcohol, Tapioca Starch, Cetyl Alcohol, Cera Alba (Beeswax), PEG-40 Hydrogenated Castor Oil, Glyceryl Stearate, PEG-100 Stearate, VP/VA Copolymer, Glycerin, Lanolin, Phenoxyethanol, Benzyl Alcohol, PEG-12 Dimethicone, Parfum (Fragrance), Styrene/Acrylates Copolymer, PEG-12 Allyl Ether, PEG-12, Disodium EDTA, Polymethylsilsesquioxane, Dehydroacetic Acid, Limonene, Linalool, Trideceth-7, Sodium Lauryl Sulfate, Citral, Citronellol.

Ingredients found in Urban Hold Sea Salt Spray

Aqua (Water), Magnesium Sulfate, Sodium Chloride, Polysorbate 20, Lonicera Caprifolium (Honeysuckle) Flower Extract, Parfum (Fragrance), Lactic Acid, Sodium PCA, Sodium Lactate, Lonicera Japonica (Honeysuckle) Flower Extract, Arginine, Aspartic Acid, PCA, Limonene, Glycine, Alanine, Serine, Linalool, Valine, Isoleucine, Proline, Threonine, Citral, Histidine, Phenylalanine, Citronellol.

Ingredients found in Hassle Free Shampoo

Aqua (Water), Sodium Laureth Sulfate, Cocamidopropyl Betaine, Glycerin, PEG-40 Hydrogenated Castor Oil, Sodium Chloride, Acrylates/Palmeth-25 Acrylate Copolymer, Glycol Distearate, Laureth-4, Quaternium-80, Sodium Benzoate, Parfum (Fragrance), Phenoxyethanol, Potassium Sorbate, Polyquaternium-10, Argania Spinosa Kernel Oil, Crambe Abyssinica Seed Oil, Disodium EDTA, Panthenol, Phytantriol, Sodium Hydroxide, Limonene, Linalool, Citral, Formic Acid, Avena Strigosa Seed Extract, Lecithin, Citronellol, Citric Acid.

Ingredients found in Hassle Free Conditioner

Aqua (Water), Cetyl Alcohol, Cetearyl Alcohol, Glycol Stearate, Cetyl Esters, Cetrimonium Chloride, Behentrimonium Chloride, Amodimethicone, Argania Spinosa Kernel Oil, Behentrimonium Methosulfate, Crambe Abyssinica Seed Oil, Sodium Benzoate, C10-40 Isoalkylamidopropylethyldimonium Ethosulfate, Hydroxyethylcellulose, Phenoxyethanol, Parfum (Fragrance), Glyceryl Stearate, Potassium Sorbate, Citric Acid, Lauryl Alcohol, Trideceth-12, Glycerin, Disodium EDTA, Panthenol, Phytantriol, Simmondsia Chinensis (Jojoba) Seed Oil, Myristyl Alcohol, Limonene, Linalool, Citral, Avena Strigosa Seed Extract, Lecithin, Citronellol.

Ingredients found in Bulk Up Thickening Shampoo

Aqua (Water), Sodium Laureth Sulfate, Cocamidopropyl Betaine, Ethyltrimonium Chloride Methacrylate/Hydrolyzed wheat protein copolymer , Glycerin, PEG-40 Hydrogenated Castor Oil, Sodium Chloride, Acrylates/Palmeth-25 Acrylate Copolymer, Glycol Distearate, Laureth-4, Quaternium-80, Sodium Benzoate, Parfum (Fragrance), Phenoxyethanol, Polyimide-1, Potassium Sorbate, Polyquaternium-10, Argania Spinosa Kernel Oil, Crambe Abyssinica Seed Oil, Disodium EDTA, Panthenol, Phytantriol, Sodium Hydroxide, Limonene, Linalool, Citral, Formic Acid, Avena Strigosa Seed Extract, Lecithin, Citronellol, Citric Acid.